1-A: Social Engineering and Insider Threat (Peter Broznitsky, RCMP, Canada and Susheel Gupta, Public Prosecution Service of Canada, Canada)

Q: Who should be concerned with Social Engineering (SE) and Insider Threat (InT)? A: Personnel from information technology and security, human resources, management, physical security, legal, and the data owners themselves. This interactive workshop will begin with a presentation on the current known risks to Information Technology from SE and InT. Participants will become aware of how insidious and dangerous SE and InT can be, frequently thwarting multi-million dollar hardware and software perimeters. Alarmingly, in the aftermath of recent disasters Social Engineering attacks have been deployed against computers and network systems. Methods, motivations, and techniques used in SE and InT will be discussed. Several scenarios will be discussed in breakout groups and suggested mitigating measures will be outlined back to the larger group for consideration.

 
2-A: What is a Request for Proposal (RFP)? Demystify the RFP Process (Betty MacLeod, Royal Bank of Canada, Canada)

RBC invites you to join us to understand the components of the Request For Proposal process and learn how to respond to an RFP. This seminar will also give you a clear understanding of the principles of sustainability and how they are affecting the current business climate.
 

3-A: Strategic Crisis Leadership (Bruce Blythe, Crisis Management International, USA)

At the heart of any crisis response are strategic decisions that will serve as “defining moments.” These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution... or they can spiral you deeper into entanglements that can increase the damage.

Most crisis preparedness is focused at the tactical level, i.e., evacuation, emergency response, notifications, communications, accommodating media, etc. Beyond tactics, the attention here will be on crisis decision-making and strategic crisis management (def.- making the right decisions and doing the right things during high consequence crisis situations). The content model is based on empirical research and field-tested methods from world recognized crisis thought leader, Bruce T. Blythe.

Leadership in unexpected crises (involving high visibility, inadequate time and information, personal stress, and high velocity developments) can require skills and capabilities beyond daily leadership activities. This Strategic Crisis Leadership presentation answers the question, “How can leaders throughout the organization optimize their personal and team effectiveness when an unexpected crisis hits?” The objective is to increase the likelihood that, when needed, participants will become crisis champions.

Individual and team oriented take-and-use skills will be instilled for each participant (whether senior executives, or managers with crisis leadership responsibilities in their areas of expertise). Personal Strategic Crisis Leadership concepts will be learned and experienced through expert commentary, interactive participant discussion, and leave behind materials, including a Strategic Crisis Leadership Checklist.

4-A: Business Continuity Awareness Course Part 1 (Brian Miller, DRI CANADA, Canada)

A fast paced lecture style presentation, full day session that provides a high level overview of standard methodology and best practices used to implement a comprehensive business continuity program. This session is beneficial for executives or those responsible for direct or ancillary role in the development and maintenance of business continuity plans. DRI CANADA has prepared the session to address the EPICC audience in Western Canada.

Mr. Brian Miller, CBCP, President, DRI CANADA is the leader for this unique, all encompassing session. Attendees will come away with a comprehensive perspective of business continuity planning and best practices that will provide an enlightened view of important check points for successful plan implementation.

1-B: Incident Command System Fundamentals for Business (Don Bindon and Pete Learoyd, Justice Institute of BC, Canada)

In the middle of emergency or disaster is not the time for business owners and managers to be organizing themselves. The Incident Command System (ICS) is a proven management model that is widely used in the response to emergency events. An ICS-based response can maximize the positive effects of management and assist in safe and timely recovery of businesses functions. The Justice Institute of British Columbia is Canada’s leading public safety educator and trains thousands of responders and management in the principles of the Incident Command System and how it can assist their organization in effectively managing an emergency or disaster. The JIBC is providing EPICC delegates with a half day overview of how ICS can benefit business at both the workplace and management levels of response. Attendees will take away an understanding of this proven organizational system coupled with practical knowledge of how it can be applied to your business or industry environment.

2-B: Crisis Response in an Office Environment (Russ Stewart, KPMG, UK)

The workshop explores the physical threats that it is reasonable for us to be prepared for in an office environment. The focus is on the initial “crisis response” period, where safety of life and limb are the principle considerations.

Most people are familiar with fire safety, largely in response to statutory requirements. However responses to other real threats, such as explosion and contamination, are not addressed as vigorously. The workshop will clarify how to take a proportionate, reasoned view of a range of threats and explain how a relatively simple set of measures can be put in place to give your organisation the reassurance that it is reasonably prepared.

A key consideration is that most of us work in office environments and we have to be realistic as to what can be expected of our people, who are generally not experienced emergency response professionals.

By the end of the workshop I would expect delegated to be familiar with:

• the six broad types of threat that it is reasonable for us to be prepared for
• the three initial response options that cover these threat types
• a decision support framework / table to assist in making rapid response decisions
• the basic facilities that are required to be in place to support the responses

The workshop will be interactive with some practical table-top exercises.

3-B: Lessons from the past: Ideas for the future (Peter Power, Visor Consultants, UK)

We live in a world where the extraordinary has become commonplace and the unexpected is now regularly anticipated. Climate change, Terrorism, economic turbulence, the collapse of major institutions, hitherto steadfast organisations ridiculed - all coupled with immediate global communications and a disbelief that Governments can always cope, has created a unique situation. We have already stretched previous ideas about emergency preparedness to respond, but is that enough? Across the globe several organisations have woken up and actually increased capability and investment potential by successfully demonstrating strong crisis management as a positive feature in the abrupt audit of a real drama. This workshop will look at joining up the dots to move from silos to synergy in a united approach that recognises your problems are actually mine and my solutions are yours. It is time to share ideas.

4-B: Business Continuity Awareness Course Part 2 (Brian Miller, DRI CANADA, Canada)

See Workshop 4-A above for description.

For more information about the DRI Business Continuity Awareness Course please click below:


http://www.dri.ca/